cpc88 Privacy Policy

1 Introduction

This Privacy Policy describes how cpc88 ("we", "us", "our") collects, uses, stores, and protects the personal data of individuals ("you", "your") who access or use the cpc88 platform at cpc88.io, including all associated services, products, and features made available to registered players in Bangladesh and other supported regions.

cpc88 takes the privacy of its players seriously. We are committed to handling your personal data responsibly, transparently, and in accordance with internationally recognised data protection principles. This Privacy Policy has been drafted to ensure you understand exactly how your information is managed at every stage of your relationship with cpc88.

By accessing the cpc88 platform or registering an account, you acknowledge that you have read and understood this Privacy Policy and that you consent to the collection and use of your data as described herein. If you do not agree with any part of this Privacy Policy, you should discontinue your use of the platform and contact [email protected] to arrange account closure.

This Privacy Policy should be read alongside the cpc88 Terms & Conditions, which together constitute the full agreement governing your use of the platform.

2 Data We Collect

cpc88 collects personal data through several channels during the course of your interaction with our platform. The categories of data we collect include, but are not limited to, the following:

We collect personal data directly from you when you register an account, make a deposit or withdrawal, contact our support team, or participate in a promotion. We also collect certain technical and usage data automatically through cookies and server-side logging as described in Section 6 of this Policy.

3 How We Use Your Data

cpc88 processes your personal data for clearly defined purposes. We do not use your data for any purpose beyond those described below without obtaining your explicit consent or as otherwise required by applicable law:

• Account creation and management: To register your cpc88 account, verify your identity, and maintain your account profile throughout the duration of your relationship with us.
• Transaction processing: To process deposits and withdrawals via bKash, Nagad, Rocket, Upay, and other supported payment methods, and to maintain accurate financial records of all transactions.
• Identity verification (KYC): To verify that you meet the minimum age requirement of 21 years and to comply with our Know Your Customer obligations under applicable anti-money laundering regulations.
• Platform security: To detect, investigate, and prevent fraudulent activity, unauthorised account access, collusion, bonus abuse, and any other conduct that threatens platform integrity.
• Customer support: To respond to your enquiries, resolve disputes, process responsible gaming requests, and provide technical assistance.
• Responsible gaming: To monitor gaming patterns that may indicate problem gambling behaviour and to provide proactive responsible gaming interventions where appropriate.
• Legal and regulatory compliance: To meet our obligations under applicable international gaming regulations, financial crime prevention laws, and data protection requirements.
• Service improvement: To analyse aggregated, anonymised usage data to identify platform improvements, optimise the user experience, and develop new product features.
• Marketing communications: To send you promotional offers, bonus notifications, and platform updates where you have consented to receive such communications. You may withdraw consent at any time.

4 Legal Basis for Processing

cpc88 relies on the following legal bases to process your personal data, consistent with internationally recognised data protection principles:

• Contractual necessity: Processing that is required to enter into or perform our contract with you — including account registration, transaction processing, and customer support — is carried out on the basis that it is necessary to fulfil our contractual obligations.
• Legal obligation: Processing that is required to comply with applicable laws — including identity verification, anti-money laundering checks, and regulatory reporting — is carried out on the basis of legal obligation.
• Legitimate interests: Processing carried out to protect the security and integrity of the cpc88 platform, prevent fraud, and improve our services is based on our legitimate business interests, provided those interests are not overridden by your rights.
• Consent: Processing for marketing communications and non-essential cookies is carried out on the basis of your consent. You may withdraw consent at any time without affecting the lawfulness of processing carried out prior to withdrawal.

5 Data Sharing

cpc88 does not sell, rent, or trade your personal data to any third party. We may share your personal data with a limited set of trusted recipients, strictly on a need-to-know basis and for the purposes described in this Privacy Policy:

• Payment processors: We share financial data with payment service providers including bKash, Nagad, Rocket, Upay, Visa, and Mastercard solely for the purpose of processing your deposits and withdrawals. These providers are bound by their own data protection policies and applicable financial regulations.
• Identity verification providers: We share identity documents and personal information with licensed KYC and AML screening providers to fulfil our regulatory verification obligations.
• Technology and infrastructure providers: We share technical data with cloud hosting providers, content delivery networks, and cybersecurity vendors who support the operation of the cpc88 platform. All such providers are subject to strict data processing agreements.
• Game software providers: Providers such as Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi may receive limited technical data (such as session tokens and game event data) to facilitate gameplay. No directly identifiable personal data is shared with game studios beyond what is technically necessary.
• Regulatory and law enforcement bodies: We may disclose personal data to regulatory authorities, law enforcement agencies, or courts where we are legally required to do so, or where disclosure is necessary to protect the rights, property, or safety of cpc88, our players, or third parties.

In all cases where personal data is shared with third parties, cpc88 takes reasonable steps to ensure that those parties maintain appropriate data protection standards consistent with this Privacy Policy.

6 Cookies & Tracking Technologies

cpc88 uses cookies and similar tracking technologies to operate the platform, personalise your experience, and analyse platform usage. The following categories of cookies may be placed on your device when you use the cpc88 platform:

• Strictly necessary cookies: These cookies are essential for the platform to function correctly. They enable core features such as login session management, security token validation, and fraud prevention. These cookies cannot be disabled without impairing platform functionality.
• Performance and analytics cookies: These cookies collect anonymised data about how players interact with the platform, including pages visited, time on page, and error occurrences. This data is used to improve platform performance and the user experience.
• Functional cookies: These cookies remember your preferences and settings — such as language preferences and display options — to provide a more personalised experience across sessions.
• Marketing cookies: These cookies track your browsing behaviour across sessions and may be used to deliver relevant promotional content. These cookies are placed only with your consent and may be disabled at any time via your account settings or browser controls.

You may manage your cookie preferences through your browser settings. Please note that disabling certain cookie categories may affect the functionality of specific platform features. Continued use of the cpc88 platform following our cookie notice constitutes consent to the use of strictly necessary and performance cookies.

7 Data Retention

cpc88 retains your personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable law. The following general retention principles apply:

• Active account data: Personal data associated with an active cpc88 account is retained for the full duration of your account's existence plus any legally required post-closure period.
• Financial transaction records: Records of deposits, withdrawals, and betting activity are retained for a minimum of five years following the date of each transaction to comply with anti-money laundering record-keeping requirements.
• Identity verification documents: KYC documents are retained for a minimum of five years following account closure, or longer where required by applicable regulation.
• Support communications: Customer support records are retained for a period of three years from the date of the last interaction to support dispute resolution and regulatory compliance.
• Technical and usage logs: Server logs and session data are retained for up to 12 months from the date of collection, after which they are securely deleted or anonymised.

Upon expiry of the applicable retention period, personal data is securely deleted or permanently anonymised in accordance with our internal data disposal procedures. Where deletion is not immediately possible due to technical constraints, the data will be isolated from active processing until deletion can be completed.

8 Your Rights

Subject to applicable data protection law, you have the following rights in respect of your personal data held by cpc88. To exercise any of these rights, please contact us at [email protected] with the subject line "Data Rights Request":

• Right of access: You have the right to request a copy of the personal data cpc88 holds about you, together with information about how it is used and shared.
• Right to rectification: You have the right to request correction of any inaccurate or incomplete personal data we hold about you.
• Right to erasure: You have the right to request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to our legal retention obligations.
• Right to restriction: You have the right to request that we restrict the processing of your personal data in certain circumstances — for example, while the accuracy of the data is being contested.
• Right to data portability: You have the right to receive a copy of your personal data in a structured, commonly used, and machine-readable format, where technically feasible.
• Right to object: You have the right to object to the processing of your personal data where that processing is based on our legitimate interests, including profiling for responsible gaming monitoring purposes.
• Right to withdraw consent: Where processing is based on your consent — such as for marketing communications — you have the right to withdraw that consent at any time without affecting the lawfulness of prior processing.

cpc88 will respond to all verified data rights requests within 30 days of receipt. Where a request is complex or involves a large volume of data, we may extend this period by a further 60 days with written notification to you.

9 Children's Privacy

The cpc88 platform is strictly intended for adults aged 21 and above. cpc88 does not knowingly collect, process, or store personal data from individuals under the age of 21.

If cpc88 becomes aware that personal data has been collected from an individual below the minimum age requirement, we will take immediate steps to delete that data and close the associated account. Any funds deposited by an underage individual will be returned to the source payment method where technically feasible, net of any applicable processing costs.

If you believe that a minor may have registered an account with cpc88, please contact us immediately at [email protected] so that we can investigate and take appropriate action without delay.

10 Security Measures

cpc88 implements a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. Our security framework includes the following measures:

• 256-bit SSL/TLS encryption on all data in transit between your device and our servers.
• Encryption at rest for sensitive data stored on our servers, including identity documents and financial records.
• Access controls: Personal data is accessible only to cpc88 personnel and authorised service providers who require access to fulfil their specific role. Access is governed by the principle of least privilege.
• Regular security audits: Our platform infrastructure is subject to periodic independent security assessments to identify and remediate vulnerabilities.
• Intrusion detection systems: Real-time monitoring tools are deployed to detect and respond to suspicious activity on the cpc88 platform.
• Secure password storage: User passwords are stored using industry-standard cryptographic hashing with salting. Plain-text passwords are never stored on our systems.

While cpc88 takes all reasonable steps to protect your personal data, no online platform can guarantee absolute security. In the event of a data breach that is likely to result in risk to your rights and freedoms, cpc88 will notify affected players and relevant authorities in accordance with applicable incident response procedures.

11 Third-Party Links

The cpc88 platform may contain references to third-party game providers, payment processors, and other service partners. Where links or integrations to third-party services exist, those third parties operate under their own privacy policies, which are entirely independent of this Privacy Policy.

cpc88 is not responsible for the privacy practices of any third-party service providers, and your interaction with those services is governed solely by their respective privacy policies. We encourage you to review the privacy policy of any third-party service you engage with through or alongside the cpc88 platform.

12 Policy Updates

cpc88 reserves the right to update or revise this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or platform features. The effective date at the top of this document will be updated whenever a material change is made.

Where changes are significant — particularly those that affect your rights or how we use your personal data — cpc88 will endeavour to notify registered players by email or via an in-platform notification prior to the changes taking effect. We recommend reviewing this Privacy Policy periodically to remain informed of how your data is being handled.

Your continued use of the cpc88 platform following the publication of any revised Privacy Policy constitutes your acceptance of the updated terms. If you do not accept the revised Policy, you must discontinue use of the platform and contact [email protected] to request account closure.

13 Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or the way cpc88 handles your personal data, please contact our data protection team using the details below:

• Email: [email protected] (plain text — not a clickable link)
• Subject line for data requests: "Data Rights Request" or "Privacy Policy Enquiry"
• Response time: Our team operates 24 hours a day, 7 days a week. We aim to respond to all privacy-related enquiries within 5 business days, and to formal data rights requests within 30 days.
• Language: All formal correspondence regarding data rights must be submitted in English.

For responsible gaming support, self-exclusion requests, or deposit limit adjustments, please include "Responsible Gaming Request" in the subject line of your message to ensure prompt routing to our dedicated responsible gaming team.